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Got Questions?

We've got answers! Below you will find the questions we are most frequently asked along with answers to them.
Please call our office if you don't find the answer to your question.
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General Information

What are Dr. Lensink’s qualifications?

Dr. Lensink is an ophthalmic plastic surgeon, licensed to practice medicine in California and Oregon. He is a board certified ophthalmologist fellowship-trained in ophthalmic plastic surgery. He limits his practice to this subspecialty and has performed thousands of surgical procedures since beginning private practice in 1990.

Do I need a referral to see Dr. Lensink?

No. You may simply call our office for an appointment. Call (866) 967-3939 for an appointment at any of our office locations.

Where is your office located?

Dr. Lensink’s primary office is located in Eureka Way Medical Plaza at 2770 Eureka Way, Suite 300, Redding, California, 96001.Satellite offices are located at North Coast Ophthalmology, 2840 O'Neil Lane, Eureka, California, 95503, Siskiyou Eye Center, 648 North Main Street, Ashland, Oregon 97520, and at Cascade Eyecare Center, 1226 Northeast 7th Street, Grants Pass, OR  97526.

Click here for a Map & Directions to Dr. Lensink's Office in Redding, California>>
Click here for a Map & Directions to Dr. Lensink's Office in Eureka, California>>
Click here for a Map & Directions to Dr. Lensink's Office in Ashland, Oregon>>


Insurance/Finance

How much is a cosmetic surgery consultation?

Our standard cosmetic consultation is $90.

How much do you charge for Botox?

We charge $10 per Botox unit, and it will always be freshly reconstituted less than three hours prior to your treatment.

How much is a medical consultation?

Medical consultation fees vary depending on the insurance carrier and the complexity of the condition. Please call our office with the necessary information so we can make every effort to let you know what your cost will be before your appointment.

How much does cosmetic eyelid surgery cost?

Please view our cosmetic eyelid surgery pricing page for details.

How much does facial laser skin rejuvenation cost?

Please view or surgical laser skin rejuvenation pricing and fractional laser skin rejuvenation pricing pages for details.

How can I tell if my eyelid surgery will be covered by insurance?

For an eyelid lift (blepharoplasty, blepharoptosis repair) criteria differ among the many government and corporate insurance entities. Criteria include extent of eyelid drooping, loss of field of vision, and upper eyelid skin resting on lashes. Our staff will work with you and your insurance carrier to determine whether your eyelid surgery will be covered under your policy. Other medical conditions of the eyelids are nearly always covered by health insurance.

Do you accept my insurance?

We accept payment from all insurance carriers. If insurance contract terms are reasonable, we are pleased to be on the provider panel. Where insurance carrier reimbursement rates are unreasonable--less than our cost of doing business-- we still work with the carrier as an "out-of-network" provider. Please contact our office directly with your insurance information so we can determine for you whether we are in our out of your network. We do everything possible to keep our cost of doing business low.

Why aren’t you listed as a provider on my insurance plan?

We contract with all insurance carriers whose "in-network" contract rates reimburse at a rate commensurate with our cost of doing business. We do everything reasonably possible to keep our cost of doing business low. We are happy to be an "in-network" provider when reimbursement rates cover our cost of being in business. We are “out-of-network” for those carriers whose “in-network” reimbursement rates fall below our cost of doing business.

What will my out-of-pocket expenses be after my insurance pays their part?

Our staff will work with you and your insurance carrier to determine whether your eyelid surgery will be covered under your policy, and if so, how much will be covered. Your out-of-pocket expense, if any, can then be determined. Our staff is very well versed in these matters and has a great deal of experience working with most insurance carriers.

Do you take payments?

We offer payment plans through CareCredit.

Do you accept credit cards?

Dr. Lensink offers a variety of flexible payment options, including virtually all insurance (in or out of network), cash, check, Visa, Mastercard, and healthcare financing through CareCredit.


Surgical Experience

Where do you perform surgery?

Dr. Lensink performs most surgical procedures in a modern licensed ambulatory surgery center. Minor procedures are frequently undertaken in the office. Occasionally major surgery or patient health issues necessitate that surgery be done in a hospital.

Is the surgery center licensed or accredited?

We work only in state licensed, Medicare approved surgery centers.

What type of anesthesia will I receive?

Your comfort is of great concern to us. Eyelid surgery is done with local anesthesia and intravenous sedation. We will offer you as much or as little sedation as you desire. Most people desire to be deeply sedated and minimally aware of surgery. We can easily accommodate this.

Occasionally we perform surgery requiring general anesthesia. General anesthesia is most often used for tear duct and orbit (eye socket) surgery. We always use general anesthesia for children.


Recovery Process

Can I go home after surgery?

In almost all circumstances, you will be able to go home one half to one hour after surgery.

Will I need a driver to get me home?

Yes, regulations require that someone other than the patient drive him/her home.

Will someone need to be with me when I go home after surgery?

It is desirable but not necessary to have a family member or friend available to assist you the remainder of the day of surgery.

Will I have pain after surgery?

Eyelid surgery is almost completely pain free after surgery, requiring no more than acetaminophen (Tylenol® ) for pain control. Should you require stronger prescription pain relievers, these can be prescribed.

How long does it take to heal?

Most people are able to return to normal activities without visible bruising within two weeks.

Will I be laid up after surgery?

You will not be laid up after surgery, but Dr. Lensink asks that you use cold compresses on your eyes as much as you can tolerate them the remainder of the day of surgery and intermittently on the day after.

When can I resume driving?

You will be asked to avoid driving until twenty four hours after surgery in order to allow sedating medications to completely leave your system.

How long will the bruising last?

Significant bruising typically occurs, but can be expected to resolve within two weeks.

Will there be activity restrictions?

Dr. Lensink asks that you avoid strenuous activity for ten days to two weeks. This mostly means to avoid activities which abruptly move the head or increase the blood pressure in the head. It includes, but is not limited to bending over so the head is below the heart and lifting objects heavy enough to cause you to strain.

Will I need to take time off from work?

Everyone should plan to take off at least the day of and day after surgery. Most take off several days more, depending on how they feel about being seen with healing eyes and the degree of physical activity required at work.